About 3ten Architecture
Ensuring Success Through a Relentless Commitment to You.
Every project’s success is based on three things: Understanding “why”, earning trust, and being a partner. When you work with 3ten, you get a true partner on your project. A partner concerned with all aspects of a project. Every decision drives us toward your goal. We ask ourselves, “What would I do if this was my building? My money? What if I had to live in it?” The answer to these questions drives us toward genuine solutions.
With trust, projects run smoother. And, trust must be earned. Every day we work to earn and maintain trust. We communicate clearly and are upfront and honest when our opinions differ. We know good teams collaborate and empowers each member to work toward the ultimate success of the project.
At 3ten, we’re driven to understand “why”. It is one thing to know all the answers. Another to recognize that real knowledge is gained by going on the journey together.
The 3ten Architecture Team
Guiding Objectives
Communication.
We’ve all been taught that good communication starts with listening. The next step is even more critical; a willingness to learn from what’s been said. The first step? Check egos at the door. No presupposing the problem nor the solution. How often do you hear someone chiming in with a solution before you have the chance to outline the problem? Instead, we seek to understand the motivation behind what our clients are telling us. Simply hearing the answer to a question is one thing; learning why the client gave that answer is where value is created. Question, question, question. Then, once we think we get it, we ask a couple more. We use communication not to presuppose an outcome, but to help guide our clients toward solutions that are uniquely theirs.
Curiosity.
In order to find a solution, you need to know why there is a problem. Then, understand the desire behind solving that problem. Knowing why we are doing what we are doing will provide purpose and meaning with each stroke of the pen. By understanding goals and objectives at the start of a project, we provide the necessary constraints and produce the best possible outcome.
Honesty.
Any successful relationship requires honest communication. True growth is only possible through tough conversations. We are upfront about our expertise and our limitations so we can raise the most important questions and offer guidance. If you don’t know, ask. If you are confused, request clarification. If you don’t agree, respectfully explain. We want clients to be forthcoming with concerns, never afraid to express opinions. We demand the same courageous candor from ourselves.
Community Involvement.
We love our communities. We desire to live in a beautiful place. The profession of architecture is about making our surroundings more beautiful and functional. Our goal is to always leave projects more beautiful than we found them. We also desire to leave the communities we call home more beautiful. We love our neighbors and we support them and their dreams with our unique ability to see what can be, not just what is.
Follow through.
Actions speak louder than words. We communicate what we will do. More importantly, we always do what we say we will do. We understand people love a good idea. What they want to see, though, is idea become a reality. Otherwise the idea lives on paper alone. Grand ideas may get clients in the door but it’s the follow-through that builds lasting trust.
Energy.
We are passionate about what our clients are passionate about. There is a reason they are where they are and ready to grow. It’s their passion that makes their success possible. We use that passion to energize our work. We are with clients in that moment, walking alongside them throughout the process and putting ourselves in their shoes. Passion breeds hard work—and, hard work creates success.
Flexibility.
Often we hear that an architect’s instinct is to say “no.” For us? We wait and listen. We seek to understand the motivation behind the request. Just because something was not done “that way” in the past doesn’t mean we shouldn’t try it now. We are catalysts for solutions. We ebb and flow with you.
Accountability.
Our clients’ pockets are not bottomless. Even if they were, we recognize our responsibility to be good stewards of their resources. Every line we draw impacts the project. From the cost and quality of the project to its environmental impact. We keep the client’s goals at the forefront, understand the implications of every decision, and ladder every decision to the goal.
Shared Success.
Success is more fun when shared. Our teams rally around project goals and collectively share its success. We ensure our team has the appropriate resources to accomplish their task. And, we are always looking for ways to ensure our clients success—including the unexpected opportunities that go above or beyond scope.
Enjoyment.
Life is too short not to enjoy what you are doing. We make the process fun! We love our work and consider ourselves lucky to get the chance to wake up every morning and do what we do. We want you to share that passion and enjoy the journey just as much as we hope you’ll enjoy the finished product.
